Fixing Windows XP Blue Screen Stop Error 0×0000000024
I recently fixed a Dell laptop that wouldn’t boot into Windows normal mode or Safe Mode. As soon as Windows tried to boot I’d get the blue screen showing Error 0×0000000024 and no other information.
Another problem was that the computer wouldn’t boot from the CD drive. Normally when this happens I simply go into the BIOS setup and change the boot order so it boots from the CD drive first, then the C: drive. Someone had password protected the Phoenix BIOS and nobody knew the password. Fortunately this computer had another option. By tapping the F12 key after hitting the power key it brought up a Boot Menu so I could choose to boot from the CD drive.
Once I was able to boot from the CD drive I ran some hardware diagnostics and didn’t find any problems there. The solution to the problem was actually quite simple. I put in a copy of Windows XP Home and booted into Recovery Console. From there I ran the command line ‘chkdsk /r’ which took about 15 minutes to run. It made some repairs so I rebooted and it worked, no more blue screen 0×0000000024 error.
Have a great day!
-Bert
