Archive for the ‘Software’ Category

AVG Anti-Virus 8.0 Review

Sunday, September 14th, 2008

I’m a firm believer in not having to pay for top-notch virus protection for your computer. Prior to AVG Anti-Virus 8.0 I would install AVG on some computers I’d repair while I’d use Avira’s AntiVir on others. Both were free and worked great.

I upgraded to the free AVG 8.0 in July 08 and really like the enhancements. AVG added spyware protection along with its superb virus protection in this version. Since many virus infections are delivered via website drive-by downloads AVG included LinkScanner technology that checks websites when you do a Google, Yahoo or MSN search. LinkScanner doesn’t work yet in Google’s new Chrome browser but it does work in Internet Explorer and Firefox. AVG continues to include free email scanning for Microsoft Outlook as well.

The bottom line with any antivirus software (free or not) is how well does it protect your computer and, nearly as important, does it use up all your resources slowing down your system? On both points I’d give AVG top marks. According to other reviews it does a better job of preventing virus infections than it does cleaning up infections but in most cases it will leave nearly all viruses non-functional. AVGs scans are fast and its real-time protection won’t slow down your computer like a lot of bloated (and expensive) security software suites.

Download.com gives AVG Anti-Virus 5 stars and over 16,000 users have given it an average of 4 out of 5 stars. Personally, I give the new version 5 stars and have installed it on 3 of my home systems and have started installing it on every system I repair. 

For a complete review of AVG Anti-Virus 8.0 check out the excellent review by Neil Rubenking at PC Magazine.

Happy Computing!

-Bert

Google Chrome, First Impressions

Tuesday, September 9th, 2008

If you’re a Google user it would be hard to miss the promotion of their new web browser called Chrome. I’ve been using it for about a week now and must admit, I really like it. If you don’t know anything about it yet watch their Features videos and give it a try.

The things I like most are the simplicity of it, the way you can drag the tabs around, and how it saves your most common pages so they’re easy to get at as soon as you open a new tab.

I also like that it has its own Task Manager that makes it easy to shut down a page that isn’t woking. And, if one page crashes all your open windows don’t crash/close as well. I should also mention that Chrome loads pages very fast.

I’ve used IE, Opera and Firefox for years and am pretty impressed with Googles first attempt at a web browser so, unless there’s something I’m missing, I’ll be using Chrome from now on.

Have a great day!

-Bert

Results Of Recent Independent Anti-Virus Test

Tuesday, June 3rd, 2008

AV-Comparatives.org just published the results of their most recent Anti-Virus testing. They tested 16 different Anti-Virus program’s ability to proactively detect malware threats. New viruses, trojans and other malware are being created at an alarming rate of 1,000 – 2,000 new threats every day!

This recent test is important because it tested the ability of the anti-virus programs to detect malware that hadn’t been added to the program’s virus definitions files. AV-Comparatives took 11,509 new threat samples found in a period of one week and only used the on-demand function of the various programs to see how many threats were detected.

The only two programs to get the highest rating of Advanced+ were Avira and Eset’s Nod32. AVG, Mcafee, Microsoft and AVK received the second hightest rating of Advanced.

You can read the full report at AV-Comparatives.org.

If you’re looking for free anti-virus protection Avira and AVG can’t be beat. And if you insist on paying for anti-virus software Eset’s Nod32 is a great option.

If you think you have a virus on your computer get a free scan at http://www.eset.com/onlinescan/.

Happy Computing!

-Bert

Free And Simple Ways To Remotely Access Any Computer

Monday, May 26th, 2008

Over the years, I’ve run into several situations where I needed remote access to a computer. Before I found a solution I can remember frustrating conversations with my parents, who live about 3 hours away. They’d call because they were having a computer problem and I’d listen to what was happening and try to walk them through solutions. Many times the problem wouldn’t get resolved and we’d all be frustrated because of the difficulty of trying to troubleshoot without being able to see the problem.

Thanks to some excellent companies who provide free remote access software I can now log into their computer, see their desktop and remotely control their computer to quickly resolve the problem. If you’re concerned about security, both programs I recommend use a secure connection and authentication so you never have to worry about someone else logging in.

I’ve found two different situations requiring remote desktop control and the perfect piece of free software for each. The first is when you want to remotely access a computer when nobody is on the other end. Maybe you need to access a file or your email on your home computer from work or while on vacation. I’ve remotely accessed my home PC on more than one occasion and emailed myself a file I needed. I also work with a couple computers at church that I sometimes need to access from home.

For situations like these the perfect free solution is LogMeIn.com. The process is simple. From the computer you want to remotely access, go to LogMeIn.com and on the home page click the link to Download LogMeIn Free. Fill out the short signup form, download the software and install it on the PC. Once that’s done you can remotely access that computer from anywhere as long as it’s turned on. From any other computer just go to LogMeIn.com, log in to your account and very quickly you’ll have full remote access to that computer.

The other situation is when a friend or relative calls and wants you to help them with a computer problem. In these situations you probably haven’t had the opportunity to install LogMeIn on their computer and quite possibly they wouldn’t want you to be able to access it at any time anyway. As long as their computer has internet access and they can take a couple minutes to get their PC ready there’s an excellent free solution for this type of situation as well. TeamViewer is a fairly new program but I’ve used it several times and really like it.

Have the person needing help go to TeamViewer.com and from the home page click the Start Customer Module link. When they click the link they’ll get the option to either Run or Save the file. They can just click Run. The file is a little under 1MB so, on a broadband connection, it should only take a couple seconds to download and install. Once installed, the program will present a window with an ID and a Password. They’ll need to give you both of these in order for you to connect to them.

At this point you’ll also want to go to TeamViewer.com and click the Start Full Version link. This will download and install a program that’s just a little over 1MB. Once it’s running, it’ll allow you to enter the ID and Password the person on the other end gave you and, within seconds, you’ll have full remote access to their computer desktop.

Please keep in mind that the free versions of these programs are for personal use only, but if you want to use them for business purposes, both companies sell a commercial version.

Thank you to both LogMeIn.com and TeamViewer.com for providing free software that has made remote computer access simple and made frustrating troubleshooting phone calls a thing of the past!

Regards,

-Bert

LogMeIn Tutorial:

 

Free Malware Protection – ThreatFire Review

Sunday, May 18th, 2008

In a recent article I wrote about the importance of protecting your computer from viruses, trojans and other forms of malware. Once a computer gets infected like attracts like and you can quickly find our PC so badly infected that getting back to a clean state will either be a time consuming or costly experience.

When it comes to our computer security there is no silver bullet. There’s not a single product on the market that can detect or clean 100% of the known malware.

Most antivirus programs use a database of signatures to identify malware. ThreatFire, on the other hand, looks at the behavior of the programs on your PC and effectively identifies the malicious ones and stops them in their tracks. With the number of new threats increasing daily using a behavior based anti-malware is essential to catch the ones your antivirus program doesn’t have definitions for yet.

There are a lot of things I really like about ThreatFire. It literally takes about one minute to install, the default settings are more than adequate to stop the bad guys, updates are installed automatically, and it has a very small footprint so you won’t even know it’s there until you need it.

Although ThreatFire does an excellent job of stopping malware from installing on your PC it shouldn’t be used to clean up an infected computer, nor should it be your only line of defense. Using a firewall and having a definition based antivirus program running will do well to round out your PC security. See my Computer Security article for suggestions.

WARNING: Since publishing this article I’ve installed ThreatFire on 4 PCs with Windows XP Home edition and in every case it caused the PC to lock up continuously. All of the PCs had to be restarted several times and the problem was only resolved by uninstalling ThreatFire. I tested ThreatFire on Windows XP Pro and Windows Vista and didn’t run into any problems. I reported the problem to the ThreatFire developers but haven’t gotten a response from them.

I won’t be loading ThreatFire on any more computers until I’m satisfied the issue has been fixed and I can only suggest that you do the same.

I’m currently evaluating the new version of AVG and will give it a review soon. If you’re currently using AVG and have been told you need to upgrade, getting to the free version can be a little tricky. Use this link to save some time & confusion: Download AVG Antivirus.

Happy Computing!

-Bert

 

Free Screen Capture Application That Works Great

Saturday, May 10th, 2008

For a long time about your only option for easily taking screen-shots was to buy Snag-It. Although I’ve seen some folks who are very good at using the Windows built in PrtSc and Paint I find that too cumbersome for the average computer user. I’ve been a Snag-It fan for years but at $40 per license and 4 computers in the house it’s hard to justify it. I think most people would only have an occasional need for such a program so once again, why spend $40 if there are other options?

Today, I was working on our new laptop and needed to take a screen-shot so I went looking for a free alternative on Download.com. After reading a bunch of reviews I decided to try ScreenHunter 5 Free. It’s a small application at 3.5MB so it was a quick download and install. The only part of the installation I changed was to NOT install the browser toolbar. If I installed the toolbar for every program that asked to install one I’d probably have about a dozen toolbars taking up space and resources so I normally skip that part.

One thing I noticed about ScreenHunter 5 is that on Download.com it didn’t say anything about it being compatible with Vista. I’m using Vista Home Premium and didn’t have any problems with the install or using the application.

Like Snag-It, ScreenHunter 5 gives you some options. By pressing the From button you can choose what key should be pressed to trigger a screen-shot being taken (the default is F6). You can also choose what to capture, the active window, full screen or a rectangular area. My favorite is the rectangular area because I can capture anything I want, anywhere on the screen. (The screen-shots below were taken using ScreenHunter 5)

ScreenHunter screen-shot

By pressing the To button you can choose to save the captured image to the clipboard, which is great for just pasting the screen-shot into an email or a Word doc. Or you can automatically save them as a file.

ScreenHunter screen-shot

Overall ScreenHuner 5 is super simple to use and I highly recommend it.

Regards,

-Bert

Computer Security – Protecting Your Computer From Viruses, Trojans And Other Malware

Saturday, April 26th, 2008

According to Symantec’s recent Internet Security Threat Report  the number of malicious software (malware) detected has surpassed the one million mark. Unfortunately the number of new viruses, trojans and spyware is increasing at an alarming rate, with nearly 70% of the existing malware being created in 2007. Trojan Horses lead the pack of infections by a large margin.

Not only are malicious programs on the increase, they’re also becoming more tenacious. It’s becoming harder for the average computer user to clean up their computer after it’s been infected. In many cases malware quickly multiplies from one infection to dozens, making restoring the computer to a clean state extremely difficult without professional assistance.

In the past the most common way your computer could become infected was by opening an email attachment. Today, the most common way to get infected is by visiting an infected website. Since most people own a computer to surf the internet and email the chances of your computer becoming infected are very high. Panda Security, in a recent test, found that 23% of computers with up to date security solutions are infected with malware. Depending on the source, anywhere from 70-90% of computers that aren’t running a current antivirus program are already infected.

The dangers of an infected computer are scary. Besides the annoyance of pop-up windows and a slow computer much of the current malware is designed to monitor your surfing habits, display advertisements for bogus software promising to remove viruses, and record your login usernames and passwords for sites you visit, including banking and credit card sites. “Increasingly, Symantec has observed that malicious activity has moved away from targeting computers and towards targeting end users themselves. Specifically, attackers are targeting confidential end-user information that can be used in fraudulent activity for financial gain.”

Many people are quick to degrade Microsoft because most malware targets their operating system and web browser. But since 90% of computers in use today run a Microsoft Operating System it’s obvious why they’re the main target. That being said, if you have no intention of insuring your computer is protected from malware you should either buy a Mac or switch to one of the popular Linux Operating Systems, like Ubuntu.

If you continue to use a Microsoft Operating System, like Windows 2000, XP, or Vista, then your only choices are to either insure you’re properly protected or become a victim of malware. Here are some things anyone running a Microsoft Operating System should do:

1. Turn on Microsoft Automatic Updates and set them to install automatically.

2. Insure you have System Restore turned on in case you need it.

3. Back up your important computer files like tax files, resumes, etc..

4. Run antivirus software with current updates. If you’re antivirus definition updates have expired the program is useless. Here are some great options.

Free Programs – Use AGV Free Edition or Avira AntiVir.

Paid Programs – Use NOD32 or Avira Antivir.

5. Run antispyware software with current updates. If you’re running a free antivirus program or your antivirus program doesn’t protect against spyware make sure your running one of these free programs as well. Spyware Terminator or Windows Defender.

6. Consider using Firefox or Opera instead of Internet Explorer for web surfing.

7. Don’t open email from people you don’t know. Even the pictures shown in emails can infect your computer.

8. Never respond to an email that appears to be from your bank or credit card company asking you to go to a website to verify any personal account information. If you get an email like that delete the email and call them using a phone number you have on file for them.

9. Insure you have your Windows firewall turned on, or an even better option is the free Comodo firewall.

10. Don’t install free programs unless they’re from a reliable source like download.com.

11. Don’t use P2P file sharing programs like BitTorrent, Limewire, Morpheus, etc..

The stakes are high when it comes to your computer security and protection. There are now over one million malicious programs out there intent on stealing your identity and financial information, invading your privacy, and destroying what should be an enjoyable computing experience. Following these 11 computer security tips will help you to be safe and not become a victim.

Happy Computing!

-Bert

Easily Increase or Decrease Font Size – Cool Tip!

Saturday, April 19th, 2008

Have you ever been reading something on your computer and thought, “wow, that font size is so small it’s making my eyes hurt”? There’s a really easy way to increase or decrease the font size. Simply press the Ctrl key on your keyboard and use the scroll wheel on your mouse to increase or decrease the size.

If you don’t have a scroll wheel on your mouse you can press Ctrl and use the + and – keys on your keyboard. Pressing Ctrl 0 (zero) will set it back to the original size.

I’ve found this works in both Windows XP and Vista in nearly any application. It’ll even increase or decrease the size of your desktop icons. Give it a try!

Regards,

-Bert

Help Save XP!

Saturday, April 19th, 2008

Time is quickly running out for Windows XP. If we had a better option than XP I’d be all for it but if you follow this blog you know that Vista still has a long way to go before it gets my vote.

On June 30th Microsoft plans to stop selling Windows XP so please click the link below and sign the petition to save XP.

http://weblog.infoworld.com/save-xp/

If you’re currently running Vista beware of installing SP1. Here’s an excellent article about it:

Windows Vista Service Pack 1 infects, wrecks computers

Regards,

-Bert

Vista Problem Extracting ZIP Files

Tuesday, April 8th, 2008

If you run Windows Vista you may have encountered one its many bugs if you’ve ever tried to unzip a compressed file. A file with a ZIP extension is simply one or several files that have been compressed into a single, smaller file. It’s common when downloading files from the Internet to get them in ZIP format.

This evening I was reminded of the issue when I downloaded a fairly small ZIP file. It contained 580 files but was less than 2MBs so it should have unzipped in a few seconds. Using Vista extraction would have taken over an hour!

Hopefully Microsoft will come out with a patch soon but in the meantime I’d suggest downloading the free 7-Zip program HERE.

Using 7-Zip I extracted all 580 files in about 2 seconds. Sure beats waiting 1+ hour using the Vista method!

Regards,

-Bert

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